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In 2024, the Nordex Group signed service agreements for 227 new wind energy projects, totaling 8,500 MW worldwide. All contracts were long-term Premium Service agreements covering more than 1,500 turbines. Additionally, existing contracts for 800 turbines, amounting to 2,150 MW, were extended, bringing the renewable service rate to over 85%.
In Germany, Nordex Group once again ranked first in the service satisfaction survey conducted by the German Wind Energy Association (BWE) among its members. The company earned a rating of 2.09 points (2023: 2.35), with 1 being excellent and 6 being unsatisfactory, marking the fourth consecutive year it has taken the top spot.
The 2024 survey results highlight further improvements in Nordex Group’s service in its core market of Germany, with all topics queried showing better ratings compared to 2023. Customers particularly praised the quality of work and the accessibility of service teams. A total of 407 turbines were evaluated in 2024, significantly increasing the statistical reliability of the results.“The increased participation rate in the survey highlights the growing engagement and satisfaction among our clients with the Nordex Group’s service. The feedback from this survey is invaluable as it not only reaffirms our current strategies but also guides our future initiatives”, said Volker Bartolles, Director of Service Germany at the Nordex Group.
